How AI-Powered Voice Bots Flooded China’s Telemarketing Industry

Companies are using speech recognition technology to cold-call consumers, but the practice is raising privacy concerns

By Wang Yiwei

Moment Open/VCG
An incoming cold call. IC
Visitors examine a robot during a popular science product expo in Shanghai, Aug. 27, 2018. Xing Yun/VCG

Fresh voices of everyday China: Bringing you stories of life in contemporary China through the eyes of those living it

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